We recommend booking at least 1 to 2 months in advance to ensure availability, especially during peak event seasons. However, we do accommodate last-minute bookings based on availability.

Yes, our team is present on-site throughout your event to handle setup, technical support, and any last-minute adjustments to ensure everything runs smoothly.

Absolutely! All our packages are fully customizable. You can mix and match services, choose your preferred equipment, and personalize the experience to match your event’s theme and budget.

We primarily serve the Greater Vancouver Area and surrounding regions. For events outside this area, feel free to contact us—we may still be able to accommodate.

Yes, a deposit is required to confirm your booking. The remaining balance can be paid closer to the event date. Specific payment terms will be shared during the booking process.

You can cancel or reschedule up to 7 days before the event for a partial refund. For last-minute changes, please reach out to our team and we'll do our best to assist you.